Our FAQ’s answer some of those “Oh so important” questions so that you can have more information and peace of mind before booking with us.
Is hiring an Event Planner worth it?
Absolutely! Many people assume that hiring an event stylist means wasted money, but Allie' Designs & Events prides itself on providing quality service. Having an event stylist to manage all the details of your events, will save you time, stress and money in the long run.
Can I afford an event planner?
An event planner should be part of your budget, not an extra expense. Allie's Designs & events has affordable packages with convenient payment plans.
Is there a minimum order?
Yes, there is a minimum order of $3500.00
How do I book a date with you?
By emailing, calling or filling out the contact form on our website. We will respond within 48 hours.
How far in advance should I book?
We recommend at least 4-7 months in advance.
What cities do you service?
We service all of Alameda County and parts of the Bay Area. For the list of cities please contact us.
Is there a security deposit and how much is the deposit?
Yes, there is a 50% non refundable security deposit that will go towards the total cost of your event.
When is my final balance due?
All final balances are due in full no later than 1 month prior to the event. For all bookings made within 7 weeks to the event date full balance is required at time of booking.
Is there a travel fee?
Yes there is a travel fee for all events 5 miles beyond our service radius. Toll and travel mileage does apply according to each individual location.
How will we receive invites, will they be shipped?
Under no circumstances will Allie's Designs and Events ship any items via USPS. Local pickup only. This includes USB, Photo albums and invites.
What merchandise can we keep?
Any items that have to be personalized specific to you or your event such as personalized backdrops and or signage are yours to keep.
Does your packages include cleanup?
Allie's Designs & Events is ONLY responsible for take down of rental equipment which has been cleaned and cleared of all desserts, candies and debris with the exclusion of table linens.Please shake linens free of food and confetti. All table linens should be separated and placed into piles for pickup.
What if equipment is damaged?
All rentals are made with the understanding that normal wear and tear is included in the rental rate. However, any misuse of property or improper care will occur a damage fee. Our rental rate structure anticipates all equipment being returned clean or additional charges will be made.
Who is responsible for taking down balloon decor?
The customer is responsible for the disposal of balloons unless included in package. Any balloons attached to our equipment or stands will be removed or given to the customer by us. For an additional fee of $125.00 Allie's Designs and Events will take down and dispose of all balloons for the customer.
How much time does it take to setup an event?
We ask at least 3 hours setup for our smaller events and 4-6 hrs for our larger events.
What methods of payment do you accept?
We accept Zelle, cash app, venmo or square.
What is your cancellation policy?
If at any time your event is canceled by you or due to unforeseen events or acts of nature, no refunds shall be given. A credit will be applied towards a future rescheduled date, subject to availability.